Service update – October 2021

At the UMHCC, we spend considerable time developing strong partnerships with organisations and individuals. Our ongoing collaboration with SA Ambulance (SAAS) and South Australian Police (SAPOL) provides the foundation for working together.

26th October, 2021

October 2021 OG800 W

Our ongoing collaboration with SA Ambulance (SAAS) and South Australian Police (SAPOL) provides the foundation for working together.

We meet with SAAS and SAPOL fortnightly to ensure pathways for guests continue to be smooth and efficient and first responders can be quickly back on the road.

Six SAPOL teams across metro Adelaide participated in our first responders in-reach tour, raising awareness of the service and answering questions about when should someone go to the UMHCC?

Working together and sharing knowledge and expertise helps everyone understand how to best support good mental health.

We’re Hiring

To prepare for our move to 24-hour support in January, the Urgent Mental Health Centre (UMHCC) is recruiting for several positions.

Ranging from lived experience to clinical roles as well as admin, help deliver non-judgmental, caring and helpful mental health support in a calm, comfortable environment.

Hours of work will be following a seven day per week rotating roster. The roster may include a variety of shifts ranging from morning, afternoon, evening, active overnight and recalls depending on service operational requirements.

View available positions →

Know someone who may be a great fit at UMHCC. Share our social media posts with your networks on LinkedInTwitterFacebook

Finalist Badge Community

Vote for the UMHCC in the HELP Awards

The UMHCC has been named a finalist in the HELP Awards, recognised for taking pressure off Emergency Departments and the provision of a safe space and support resources for people in the community experiencing a mental health crisis.

UMHCC nomination was placed by Australian Medical Placements (AMP) – who work closely with the UMHCC to place locum doctors in the service.

Voting for the People’s Choice Awards is now open onlineuntil29 October 2021. You can make one vote a day to support the UMHCC.

Vote for UMHCC in the HELP awards →

Peyton’s experience working with the UMHCC

“The Urgent Mental Health Care Centre is an excellent alternative pathway for people suffering from a mental health crisis. They’re seen quite quickly, it also has a mental health focus which is ideal for people suffering from a crisis.” – Peyton, SA Ambulance

Watch the video →

Last in-reach tours for the year

We have now hosted in-reach tours for more than 26 different health, first responder and community organisations at the UMHCC. Tours offer an opportunity to talk with the staff and better understand our blend of high-engagement, peer-supported mental health support.
The final three tours of the year are:

  • Tuesday 9/11 9:30 am
  • Wednesday 24/11 9:30 am
  • Thursday 9/12 9:30 am

Book a place for in-reach tours or webinars →

“Can not recommend this place highly enough. My 16 yr old daughter received help through them. Such kind caring people and who listen to you.”
– Jewels via Facebook
“I took my friend there who wasn’t doing so well and I have to say I was very impressed! Such a calm and friendly atmosphere with people who genuinely want to help. If you’re having a rough time and just need to talk to someone and be somewhere safe then this is the place to go. An excellent alternative to ED and I hope to see more places like this in future!”
– Tom via Google review

Feedback and complaints are welcome

You can provide feedback directly to the UMHCC staff or via Neami’s Feedback and Complaints process.

We encourage feedback about your experience. Know what is working and what is not, helps us to improve to meet the needs of the community.

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